May 24 2005
Ipod Update
Silly, silly me. I thought I could just waltz right into the Apple store, wait in an abnormally long line, and get a new ipod. O dear me, no. Turns out spots at Apple’s genius bar (it doesn’t take a genius to figure out that this thing is broken, I might add) start going at 6am on the website and are usually gone by 10am. Although for an extra $99 (!) , you can reserve a spot up to seven days in advance. Does this seem wrong to anyone? Apple, I love you dearly, but OPEN UP ANOTHER FREAKIN’ STORE IN MANHATTAN! It just doesn’t seem right that I have to wake up early just so you can replace my lemon of an ipod.
6 Responses to “Ipod Update”
Why not just do what folks nowhere near an Apple Store do and call 1-800-MY-APPLE?
i made my apple store reservation the day before – is that over now??
A) It’s really lame that the thing broke after only 5 months.
B) It’s even more lame that you’ve paid for Apple Case and you still go through this hassle.
Dell will come out to your home or office to fix stuff (though I admit their customer care over the phone is excruciating)
i *think* apple is opening a store around the flatiron building.
When the touch wheel on my iPod broke after, count ‘em, 2 weeks I just went to the webpage and filled out a repair form. They sent a preposted package which I slid the ipod in and mailed back. Then they mailed a new one. The packages were also sent express so the whole thing took under a week, was free, and no lines.
It’s Monday, so we must be at the Apple SoHo shop
As New York is hit with an onslaught of possibly its biggest tourist season ever, some new must-sees are on the list, but who would have though the Apple SoHo store would be attracting the frumpy middle-aged German follow-the-umbrella set?…